Privacy Policy
Last updated: January 2025
1. Introduction
SponsorMatch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and club details when you register
- Club Information: Club name, sport type, address, and location data
- Payment Information: Billing details processed securely through Stripe (we do not store card numbers)
- Usage Data: Searches performed, sponsors viewed, and emails sent through our platform
- Communications: Email content you compose using our service
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Generate AI-powered email suggestions tailored to your sponsorship outreach
- Monitor and analyse trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
4. Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payments, Resend for email delivery, Google for authentication)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication methods, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.
7. Your Rights
Under Australian Privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for processing where consent was the basis
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us at the details below.
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are used for authentication, remembering preferences, and analysing how our service is used. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Services
Our service integrates with third-party services including:
- Google: For authentication and Gmail integration
- Stripe: For payment processing
- Anthropic: For AI-powered email generation
- Resend: For email delivery
Each of these services has their own privacy policy governing the use of your information.
10. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: steve@collectivecamp.us